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– Clear your cache, close all open tabs, remove all items from your shopping cart and then put them back in.

– Please make sure to enter all details in your address completely and correctly. Do not forget the house number.

– Try another payment method.

If the above suggestions were unsuccessful and you still can’t place an order, contact us here and we will help you! If you get an error message when placing an order, please take a screenshot and submit it with your request. We will help you as soon as possible. 

No, you do not have to! You can place an order as a guest, i.e., without having an account.

You can unsubscribe from our newsletter at any time. Just click on unsubscribe at the end of the newsletter.

Go to My Account and select Orders. Here you have access to all orders you have placed with your customer account. 

Although we are sad that you want to leave the CBDdiscounter family, you always have the option to close your account. To do so, please fill out the contact form with your details and we will assist you. If you have recently placed an order, we do not recommend closing your account, as you may miss important updates from us.